Elements and Performance Criteria
- Register donors
- Ask the donor questions clearly and in an appropriate manner, level and pace and in a manner that encourages the donor to provide full answers
- Check donor understanding of information and seek alternate approaches when necessary
- Compare information provided by donor with existing records and identify discrepancies
- Seek further details to clarify discrepancies
- Enter relevant information clearly and accurately into the donor record
- Explain the nature and purpose of procedures in a clear and appropriate manner
- Answer donor questions and seek feedback of understanding of the nature and purpose of procedures before seeking informed consent
- Provide accurate information about the nature and sequence of session activities appropriate to the donor's needs and concerns
- Maintain the confidentiality of the donor
- Assess donor suitability to give blood and blood components
- Explain the purpose and importance of health screening to the donor in a clear and accurate manner, pace and level appropriate to the needs and concerns of the donor
- Identify donor status and refer to relevant person when the donor requirements are outside legitimate responsibility
- Ask questions, precisely as written, in a manner that encourages the donor to provide full answers
- Refer to an appropriate person when the donor is not able or willing to provide the information needed for assessment
- Information provided by the donor is assessed against specified criteria
- Where information is obtained which indicates that the donor may be unsuitable, the reason for seeking further guidance is explained clearly and sensitively and accurate information is passed on to the appropriate person
- Answer all donor questions clearly, accurately and in a manner that meets the donor's needs and concerns
- Give appropriate support, information and advice to donors assessed as unsuitable
- Enter all information clearly and accurately in the donor record
- Maintain the confidentiality of the donor
- Observe and report any irregularity in behaviour
- Contribute to the update of donor selection criteria